Frequently Asked Questions

When is payment due?

For residential projects, a $1,000 deposit is due upon signing the contract. An additional 30% is due once the city permits have been approved. Fifty percent (50%) is due on the first day of installation and upon delivery of materials. The remaining balance is due after final city approval.

If you have obtained a solar loan, the financing company will make the scheduled payments directly to us. In that case, you are only responsible for the $1,000 deposit upfront.

Do I need to be at home on the solar installation date?

We recommend that you stay at home when the installers arrive at your house, so that our foreman can go over the conduit run from your electrical panel to your roof and to confirm the equipment location There are also some cases where installers may need access to your attic or the garage.

Do I need to wash my solar panels or perform regular maintenance on them?

Rainwater does tend to wash the solar panels off well if your solar panels are installed on a slope. Aikyum Solar doesn’t offer the service to wash solar panels. You may find a solar panel washing company from Yelp that has good reviews. Also, you must make sure the panel washing company is careful and will fix any tiles they may break while washing the panels.

It is important to monitor your system production regularly from your smartphone app. Should there be an issue, you may reach out to us via email at solar@aikyum.com or you may contact the manufacturer directly.

How are solar panels mounted on the roof?

Solar panels are installed using a secure racking system that is attached directly to your roof’s structural rafters. Regardless of the roof type, all mounting feet are properly sealed and lag-bolted into the rafters to ensure a strong, watertight connection.

Tile Roofs: We carefully remove the tile to install an L-foot mount that is lagged into the rafter beneath. The tile is then placed back over the mount and sealed to maintain the roof’s integrity.

Composition Shingle Roofs: Similar to tile installations, the mounting foot is lagged into the rafter. We use SpeedSeal technology, which features integrated sealant—eliminating the need to pry up shingles while providing long-term waterproof protection.

This process ensures a durable, secure installation while preserving your roof’s structure and waterproofing.

Are you licensed?
Yes! We are C-46 and C-10 licensed. License number is 986427, and you can verify it here.
Do I need city permits for solar?

Yes! You will need city permits, and HOA approval if you have one. We handle all the paperwork for you.

How long does it take to install solar?

Once we have HOA, and city approval we are able to start installing your solar! Some cities are faster to approve permits than others, however most of our installs are completed in just 6-9 weeks from the time the contract is signed.

Do you hire sub-contractors?

No, we do not hire sub-contractors. All our installers are in-house.

What will my bills look like after I install solar?

Your electric bill after solar depends on the number of solar panels and batteries installed. Kindly note that even if you install sufficient solar panels and batteries to cover your energy usage, there is a minimum amount that utilities charge every month which include taxes and other non-by-passable charges. This can vary and is typically between $20 and $50 per month.

I received a lower quote from another solar company, will you do a price match?

Please email us your competitive bid at solar@aikyum.com and we will do our best to price match provided the quote is from a company which is reputable and the equipment being used is the same.

How many solar panels do I need to charge my electric vehicle?

For every 10,000 miles driven, one needs about 3,000 kWh energy to charge the electric vehicle. This amounts to approximately 5-6 additional solar panels.

What happens during a power outage if I have solar?

Your home will have power if you have installed backup batteries. Without batteries, solar will not power your home.

What are the pros and cons of the Enphase micro inverters vs Tesla string inverter? Is one type more reliable than the other? Would multiple inverters mean more chance to break/malfunction?

Enphase microinverters are installed underneath each individual solar panel and therefore provide per panel production, whereas the Tesla String Inverter is a central inverter. The Enphase microinverters have a 25-year warranty while the Tesla inverters have a 10-year warranty. Should the Tesla inverter fail then the entire system will stop producing, however, if an Enphase microinverter fails the rest of the system will continue to produce. Even if multiple Enphase microinverters fail only those specific panels will not produce but the rest of the system will produce. In addition, if there is shading on the solar panels from nearby trees or chimneys, then the entire system can stop producing with the Tesla string inverter. However, with the Enphase microinverters only the shaded solar panels will not produce energy, and the rest of the system will continue to function normally.

Can I do a full home backup with the batteries and how long will I have power if there is a power outage?

Yes, we can do a full home backup using batteries. So, in case of a power outage you will still have power and can run all appliances and air-conditioners too. Based on the battery capacity, your house will stay powered during a power outage, till the battery is discharged completely.

What is TOU (Time of Use) Rate Schedule?

By switching to solar, Southern California Edison will charge you at different rates at various times of the day. See this short video for a complete explanation.

Subpanel Installation?

When the main service panel is full of breakers, it is necessary to install a subpanel to add a solar PV breaker and an electric vehicle breaker. The ideal location would be directly behind the main service panel, or on each side of the main service panel.

Inverter Location?

The inverter converts the electricity produced by the solar panels into usable energy for the homeowner. The ideal location for the inverter would be outdoor with shading, or indoors. An AC disconnect installation may be required if the inverter is not directly beside the main service panel. If the inverter and main service panel are separated by any gate or obstacle, it is required to install a small AC disconnect for easy accessible to cut the power in emergency situations.

Ideal Conduit Run?

James Gerard, an experienced residential solar power installer, explains how Aikyum Solar takes special care to run the conduit properly in this short video. With extra effort, the stucco is stubbed out to install the conduit hidden, close to the wall of the house. In addition, Aikyum Solar not only paints the conduit run to match the wall and roof color, but also consults with the homeowner to get the best results possible. Customer satisfaction is our biggest priority.

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